The mission at Cherryblusting is making great cakes as well as doing it with quality service. Occasionally things happen differently than how they are desired; therefore, we present return and refund procedures in order for your satisfaction: read the below terms cautiously.

1. Quality of Cake as well as Client Satisfaction

Our cakes are made of quality ingredients and prepared with love. In the case that you do not enjoy your purchase because of a quality failure, such as receiving a damaged or incorrect cake, please contact us within 24 hours after receiving your order. We will make it right by offering you another cake or a refund.

2. Food Items-not Accepted Return

For well-being and safety reasons, we cannot accept returns for any cakes or food products once they have been delivered.

3. Refund Process

• Damaged or Incorrect Orders: If you get a damaged or incorrect cake, please take a clear photo of the item and contact our customer service team within 24 hours of delivery. We will either replace it or give you a refund for the full amount paid for the cake after reviewing the issue.
• Customer Change of Mind: We do not offer returns for orders due to a change of mind. Please make sure your order is correct before completing the purchase.

4. Delivery Issues

In case of delivery problems, including delays and wrong addresses, please contact us right away. We will ensure your cake is delivered on time, but we cannot be responsible for issues created by a third-party delivery provider or information supplied at checkout.

5. Method of Refund

Refunds will be processed to your bank account, which may take up to 5-7 business days.

6. Contact Us

If you have questions about our return and refund policy or need help with your order, contact our customer service team at [email protected]. We are glad to help ensure that your experience with Cherryblusting is a positive one.